HELP DESK SUPPORT

Keep your business network and computers at PEAK performance with OSTREMO's Support247 Signature Service

FREE NETWORK ASSESSMENTS & DIAGNOSTICS NEW CLIENTS

Help Desk Support

OSTREMO's Networking Services are provided by certified A+ and Network+ technicians and engineers.

Is your current service provider meeting all your current IT needs?

We know how important it is to have a reliable IT support, and how downtime affects the productivity of your users and your business. That is why when problems arises and you need to have your system back up and running ASAP, you can count on us to be there 24/7 to help resolve the issues quickly and efficiently.

Our experienced Technical Support Professionals are certified A+ and Network+ Engineers who can assists your IT department (if present) in resolving issues remotely and/or on-site. We offer various types of managed network services to suite your particular IT environments and/or requirements.

Please fill out the form and let us know how we can be of service.

If you need help now, call us at 202-900-8850

Tell Us How We Can Help Your Business Today





COMPARE OUR SIGNATURE Support247 SERVICES

Support247 is our very own signature HelpDesk Support service that simplifies and summarizes all available services for small business needs. With Support247, we take out the guesswork and put you in direct control of choosing what support plan is best for your IT environment.

BASIC

Starting at *
$29
Per Device/Month

ULTIMATE

Starting at *
$69
Per Device/Month
COMPREHENSIVE ON-BOARDING NETWORK ASSESSMENT
IT MANAGEMENT & SECURITY
24/7 Unlimited Remote Help Desk Support
24/7 On Site Help Desk Support Optional
Managed Workstations (Windows & Mac)
Managed Servers (Windows) Optional
Managed Firewall, Routers & Switches Optional
Managed Printers
BYOD Management & Support Optional
Business Software Application Support
Microsoft Office 365 Support **
Goggle G-Suite Support **
Cloud Anti-Virus & Security ***
Email Antispam & Security ***
Software Subscription License Transfer ***
Data Backup And Restore
Network DNS & File and Printer Server Support Optional
Hardware and Software Procurement
Limited VoIP Phone Support
Annual PC & Network Vulnerability Assessment Optional
OPTIONAL IT SERVICES & SUPPORT
Email Encryption & Archiving Optional
Network Intrusion Detection & Prevention Optional
PC Device Firewall Management Optional
Vendor Cloud Services Support Optional Optional
Microsoft 365 / Office 365 Licensing ** Optional
Dedicated On-Premise Technician Optional Optional

** / *** Must purchase separate license through OSTREMO.

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